LiveID – Online Video Client Identification and Collaboration

Typical Use Cases

  • Onboard new clients online in compliance to national “Know-Your-Customer” (KYC) rules established by federal financial supervisory agencies for anti-money-laundering (AML) purposes.
  • Identify individuals over the Internet to issue them an eIDAS complaint qualified signing certificate online enabling them to sign documents with their qualified e-signature on the spot
  • Combine online customer engagement, collaboration, identification & real-time e-signing on documents within a single video-based online platform.
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Fulfil financial KYC rules to satisfy AML regulations

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  • Execute the identification procedures required to fulfil the KYC/AML regulations in your country (e.g. German BaFin)
  • Store all assets as required by national regulators
  • Either user your own human identification operators or consume a fully managed service provided by Namirial (available in multiple languages in selected countries)

Issue qualified signing certificates online

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  • Become a Local Registration Authority (LRA) for Namirial Trust Service Provider (TSP) and identify certificate holders through a video call to issue them a qualified signing certificate online
  • Apply security procedures approved by the supervisory body of the Qualified Trust Service Provider to mitigate the risk of frauds and identity theft.
  • Integrate with the Namirial RES² for qualified remote digital signing to sign documents directly in the video call in compliance to written ink-form
  • Use qualified disposable certificates to enable customers to sign qualified with a single SMS - guarantees best user friendliness at the lowest cost
  • Use eSignAnyWhere to comfortably read and sign multiple documents with the just issued qualified certificate simply in your Web browser

Onboard new clients online to avoid drop-offs

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  • Avoid media breach with a pure online process from start to end
  • Clients require only an Internet connected device with a Web cam and a HTML5 browser supporting WebRTC or an iOS app
  • Complete the identification and onboarding process in minutes simply on your personal PC, tablet or smartphone

Follow a simple standardized online identification process

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The standard process to issue qualified signature certificates involves the following steps (adaptable to national KYC rules):

  • Get client consent
  • Ensure video session integrity through simple Q&As
  • Verify IP address and detect geolocation
  • Take photos from IDs and copy document data
  • Ensure authenticity of ID documents (hologram & lamination check, etc.)
  • Face vs photo ID validation
  • Signature verification against the signature printed on the ID
  • One time password (OTP) device registration and confirmation

Consult also your online customers during complex transactions

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  • Provide personal sales consulting in real-time via text, voice and video chat to support your online business
  • Share a document online for joint editing
  • Use the same Web browser together or just share your screen
  • See what part of the document the signer is currently looking at in real time
  • Conduct conference calls with multiple participants at the same time
  • Support customers in real-time with the (qualified) e-signature of a document

Provide reliable proof of identification

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  • Store result assets either in a Long Term Archive (LTA) provides by Namirial as a SaaS service or using your own LTA on-premise
  • Provide a signed audit trail referencing all user interactions to reliably prove successful client identification