Telecommunications
Just get your customer to e-sign it with xyzmo. It could not be easier, or more secure.
xyzmo SIGNificant’s signature solutions enable a 100% paperless activation process for mobile operators. In today’s economic climate it is essential to improve operational efficiency and seek cost cutting potentials. On the other hand, the customer is the core of all business transactions, especially within the Telecom Market, therefore having a competitive advantage in customer experience is key to getting more business. Whenever paper is involved, waiting times for customers are high and the mobile operator sales personnel’s time to focus on the needs and wishes of their new customers is limited due to the their administrative work. By embedding xyzmo SIGNificant’s signature solutions, mobile operators add digital signature capabilities to their existing infrastructure, closing the gap in going fully paperless by completely eliminating the need to print service agreements and sales receipts for signing at the POS (Point of Sale).
A captured handwritten signature looks identical to a person’s original wet ink signature, but if you use the xyzmo SIGNificant Suite it is much more than just an electronic image. Our solution records the handwritten signature of a person by parameters of pressure, acceleration, speed and rhythm. These parameters are unique to each individual and cannot be easily reproduced by forgers. Once a signature including all the biometric parameters has been embedded into a document it becomes a signed and sealed PDF.
Our solution is a device-independent solution, meaning it enables the use of a broad range of signature pads from various manufacturers. As some companies require basic signature pads, while others require more advanced devices, a signature pad independent solution offers the necessary flexibility and leads to improved satisfaction rates due to the fact that each customer integrating this solution can choose the signature pad that fits their needs most. Amongst others pads from Wacom, Topaz, Interlink, Waltop and payment terminals from Ingenico, Hypercom and Verifone are supported. We are also supporting smartphones and tablets based on Android and Apple iOS technology. This enables you to use these devices instead of, or in combination with, signature pads.
End Customers worldwide embrace our solution with enthusiasm, as embedding a handwritten electronic signature requires no changes in their habits. The customers continue to sign like they always did, but with the distinct advantage of an improved experience.
Trusted by the World's Most Respected Brands
xyzmo SIGNificant products are being used by more than fifteen leading telecommunications companies world-wide including T-Mobile, Vodafone, Phonehouse, Wind, Cosmote, KPN, Nashua Mobile, BelCompany, SiMobile, Mobitel, ...
T-Mobile USA. Inc. - the largest installation - launched an ambitious program in the company’s more than 1,500 nationwide corporate stores which drastically reduces the activation time of new cell phones from 35 minutes to only 5 minutes. Being an integral part of this program, xyzmo provides a unique, secure, reliable and scalable e-signature technology that is fully integrated into T-Mobile USA Inc’s existing activation platform, allowing T-Mobile to process all new Service Agreements and sales-receipts in all corporate stores nationwide (currently more than 10,000 point of sales stations) completely electronically..
Benefits of using xyzmo’s technology:
- To dramatically speed up the activation process in your retail stores,
- Enables your company to generate more revenue at POS,
- Lets your organization save money by going paperless with your service agreements,
- Easily accepted by your customers / very similar to the current paper-based process,
- Convenient and easy to integrate into existing IT environments,
- Offers your company the benefits of a secure, electronic environment,
- Money saving solution / Guaranteed ROI in 12 months.
xyzmo SIGNificant gives your organization the chance to reap the benefits of having a legally binding contract in electronic form.
- No more spending on paper, printing supplies, or shipping of service agreements.
- No more dealing with the issues associated with the storage of successfully completed service agreements (e.g. many times it is difficult, if not impossible, to retrieve archived service agreements).